FAQs
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Are Soul House Sweets' chocolates Gluten-free?
Yes! Our kitchen is not certified Gluten-Free, however, all ingredients used in our chocolate creations are either certified or naturally Gluten-Free. We do not work with gluten within the shop. Our Founder is severely gluten intolerant so we appreciate how personal allergies and intolerances can be. If you have any questions, please feel free to contact us.
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Are Soul House Sweets' chocolates Nut-Free?
YES! All of our products are completely Nut-Free and we are a Nut-Free facility. Our founder has an anaphylactic allergy to almonds so we are highly aware of the risks of cross-contamination.
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What is a CHOCtail?
We collaborate with Rig Hand Craft Distillery to fuse exquisite Artisan Chocolate with the Spirits of a Classic Cocktail. Each release of our CHOCtails follows a theme that we then incorporate into our exciting flavours. Our Patio Pack captures the essence of summer cocktails, and our new Speakeasy Collection transports you back to the days of prohibition with glamorous and culture soaked creations.
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What is the best way to store CHOCtails?
Our CHOCtails are made with real creme and should be stored around 20C and away from any heat sources, including sunlight and vents. Like a wine cooler, they can also be kept in a cool basement with less than fifty percent humidity. the least optimum place to store chocolates is in the fridge, but it can be considered if it’s the only option.
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What is the shelf life of CHOCTAILS?
We do not use added preservatives in our CHOCtails. They should be consumed within 2 weeks of purchase. They can be frozen in tightly sealed plastic and defrosted in the fridge for 24 hours. Allow them to reach room temperature before serving for an optimal tasting experience.
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Do you make your own chocolate?"
We are Chocolatiers and not chocolate makers. We source all of our chocolate from Belgium and France to make our creations.
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Do we have a Store Front?
We are an online shop. We work out of a small commercial kitchen that is attached to our historical home. It is difficult to have people in the space during production. Chocolate is the boss and does not like to be interrupted. If you’re interested in a private tasting, please feel free to contact us for further information.
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Do you Ship?
We can ship within Canada at specific times of the year. Please contact us for more information.
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Do you offer wholesale prices?
Yes! We offer wholesale prices to the hospitality industry, retail stores, and caterers. Please contact soulhousesweets@gmail.com for more information.